Privacy Statement


The Clerk of Court is committed to providing you with excellent services through use of the Online Traffic Ticket Payment System. Our privacy policies address the following issues:
  • Personal information gathered through this site about you
  • Our use and with whom we share the personal information we gather
  • Opt-outs of future notifications
  • Security
  • Updating your personal information
Questions regarding this Privacy Statement should be directed to e-services@cookcountycourt.com. Please specify "Privacy Statement" in the subject line of your e-mail.

Personal Information
The Clerk of Court is aware of users and visitors concerns over privacy when visiting this site. Please note, however, that we are asking for personal information for the limited purposes of resolving your inquiries and authenticating your identity in order for you to gain access to your traffic ticket information. We note that Clerk of Court does not provide or sell personal information to third-parties or vendors that are not involved in the provision of services.
This Privacy Statement applies to the Clerk of the Circuit Court of Cook County Online Services website.

Personal information gathered through this site about you

E-mail Request for Information – Our site uses links to provide you with the opportunity to contact us via e-mail to ask questions, request information, register or sign up for payment confirmation, and provide feedback concerning our services. You are also able to communicate or correspond online with our representatives with questions regarding your traffic ticket information. For us to see to the best customer service, we may request additional personal information from you to fulfill your request.

Statistical Information About Your Visit
By visiting our site, the system automatically collects statistics about your visit. This information does not identify you personally. We may monitor statistics such as how many people visit our site, technical problems encountered by visitors to the site, and total number of transactions completed through the site. The information collected is used to improve the services provided through this site.

Use of Cookies
Currently we do not use cookies to collect personal information about our visitors.

Our use and with whom we share the personal information we gather
We generally respond to any e-mail questions and other inquiries that we receive. We may also retain correspondences to improve our site. Please be assured that any third party who contacts you regarding use of the Online Traffic Ticket System has executed a confidentiality agreement with us that contains a provision ensuring the privacy and security of any transferred information and limits the third party’s use of the shared information to services provided on our behalf.

Opt-outs of future notifications
To opt-out of future e-mail communication, please contact us at the address given at the end of this Privacy Statement.

Security
Please rest assured that we have security measures in place to protect against misuse of any personal information we receive from you. Note however that transmitting personal information over the Internet involves some element of risk. In order to try to minimize this risk, we encrypt all information that you submit through this site.

Updating your personal information
You can update your mailing information following submitting your pleading. This information is only retained for mailing confirmations and notices related to your ticket.

Last updated 06.09.2009


Note: Please do not use the 'BACK' or 'REFRESH' buttons on your browser when navigating through the forms. If you are in the middle of a transaction and use the 'BACK' or 'REFRESH' button, the transaction may not process completely. Javascript and cookies MUST be enabled to complete online transactions.